BLS Accountancy – Customer Privacy Notice

Last Updated: 23 May 2025

This privacy notice explains how BLS Accountancy collects, uses, and protects your personal information.

Contact Details

Telephone: 01622 808 714

What Information We Collect and Why

We may collect and use the following personal information:

To Provide Services and Goods (including delivery):

  • Name and contact details

  • Address

  • Date of birth

  • Purchase or account history

  • Payment details (including card or bank information for transfers and direct debits)

  • Health and safety information

For the Operation of Customer Accounts and Guarantees:

  • Name and contact details

  • Address

  • Payment details

  • Account information (including registration details)

  • Information used for security purposes

Lawful Bases and Your Data Protection Rights

We process your personal data under the following lawful bases as defined by UK GDPR:

Lawful Bases:

  • Consent – When you give clear permission for us to process your data.

  • Contract – Where processing is necessary for a contract we have with you.

  • Legal Obligation – When we must process your data to comply with the law.

Your Rights:

You have rights under data protection law, which include:

  • Right of access – Request copies of your data.

  • Right to rectification – Request correction of inaccurate or incomplete data.

  • Right to erasure – Request deletion of your data.

  • Right to restrict processing – Request limits on how your data is used.

  • Right to object to processing – Object to data use in certain situations.

  • Right to data portability – Ask us to transfer your data to you or another organisation.

  • Right to withdraw consent – Withdraw your consent at any time.

To exercise your rights, contact us using the details provided above. We aim to respond within one month.

For more information on your rights, visit the ICO’s website.

Sources of Personal Information

  • Directly from you

How Long We Keep Information

We keep personal information for 5 years.

Please contact us using the details above if you’d like to know how long your personal information is stored or the criteria we use to determine this.

How to Complain

If you have concerns about how we handle your personal information:

  1. Contact Us – Use the contact details provided above.

  2. Contact the ICO – If you’re not satisfied with our response, you can complain to the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
 Wycliffe House
 Water Lane
 Wilmslow
 Cheshire
 SK9 5AF
 Helpline: 0303 123 1113
 Website: https://www.ico.org.uk/make-a-complaint